SaaS for Returns and Repairs

Every year businesses lose billions in profits as a result of returns and repairs.  However, with FaultBook you can streamline and manage these processes, saving you money and your customers stress.  Get started now, in less than five minutes.

Software designed for ...

FaultBook was designed to ensure it was simple for users and customers to work on, without compromising its feature set.

Irrelevant if you're a manufacturer; retailer; repair centre; call centre; engineering centre; third party service provider or, work with any physical product, we're sure FaultBook will meet your needs.

Feature Packed

Every business likes to do things 'their way'. We appreciate this and have made sure that FaultBook is both feature heavy and that those features can be customised to work for you.  No more compromise!

Modern Technologies

FaultBook has been developed with modern technologies to ensure that it will work securely and without issue on any device you want it to.  No more having to use Internet Explorer!

Flexible and responsive

Because FaultBook was built with leading edge technologies, you can always be productive, no matter what you're doing and even on a mobile.  And yes, our data tables are also responsive!

CLOUD HOSTED

No servers required

Because FaultBook is offered as Software as a Service (SaaS), there's no need for you to worry about how and where you'll host it.  Just sign up, set up and get going.

EXPERIENCE

Born from a need

FaultBook was born out a requirement for it. Whilst we now develop software, part of our heritage is in customer services and engineering repairs. We like to think this helps FaultBook stand out from its competitors - we really know what your needs are.

Continuously Developed

Always improving

Before FaultBook first launched, we spent a long time in Beta. Why? Because we believe that our product should be as refined and complete as possible before charging. However, we also know that we're never done and that's why we're always looking for ways to improve FaultBook and help you.

Pricing

Premium features on all plans

Start up
£50
per user, per month (billed monthly)

Up to 2 Users
500 Customers
50 Returns per month
50 Repairs per month

Regular
£75
per user, per month (billed monthly)

Up to 10 Users
5000 Customers
500 Returns per month
500 Repairs per month

Most popular
Pro
£85
per user, per month (billed monthly)

Unlimited Users
Unlimited Customers
Unlimited Returns
Unlimited Repairs

Start Up
£500
per user, per year (billed yearly)

Up to 2 Users
500 Customers
50 Returns per month
50 Repairs per month

Regular
£750
per user, per year (billed yearly)

Up to 10 Users
5000 Customers
500 Returns per month
500 Repairs per month

Most popular
Pro
£850
per user, per year (billed yearly)

Unlimited Users
Unlimited Customers
Unlimited Returns
Unlimited Repairs

Integrations

Connect FaultBook to more things...

We're always adding integrations to other awesome software. See some of our current ones below.

The only repair shop software you need.

Ready to make life easier?